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  • Frequently Asked Questions

    How do I purchase CASA pansies?

    CASA pansies are available to purchase on April 12, 2018 between 9:00 AM and midnight eastern daylight time.

    I purchased CASA pansies but my receipt doesn’t show the restricted gift. Did it work?

    Yes! If you purchased pansies between 9:00 AM and midnight ET on April 12, your donation will be restricted to National CASA. The receipt will look the same as regular pansies. To confirm your CASA donation, we will follow up via email one week after CASA Pansy Day. If you have any questions, please reach out via our Contact Us form!

    Is there a limit to how many pansies I can purchase at one time?

    No! You can purchase an unlimited number of pansies at one time.

    Do I have to use the Sister Search?

    Please do! When you use the Sister Search feature, there will be a higher likelihood of your honoree(s) receiving a Pansy Patch notification email. We have found Thetas who are added to the cart using the “Add a Name” feature are far less likely to receive a notification.

    How will my recipient be notified I gave her a pansy?

    Your honoree(s) will be notified via email and that message will be “from” donotreply@pansypatch.org. Sometimes, this message ends up in the honoree’s junk mail so please ask them to check! If an email address is not found in our database for your honoree(s), you are able to provide one during the checkout process.

    What if my honoree’s email address is not found in the database?

    If no email address is found through the Sister Search, you will have the option to add an email address for that recipient before checkout. If you do not have an email address to provide for sisters without an email address in our database, you can still purchase a pansy, but an email acknowledgement cannot be sent by Theta Foundation. We encourage you to reach out to your recipients to let them know a gift was made to Pansy Patch in their honor!

    My pansy honoree didn’t receive a pansy notification email. What do I do?

    First, ask your honoree(s) to check their spam or junk folder. If the notification is not there, it could be due to the volume of pansies that were sent at the time of your donation. Unfortunately when this happens, pansy notification emails sometimes don’t send. If one of your honorees did not receive a pansy notification, please email FDNMail@kappaalphatheta.org with “Resend Pansies” in the subject line, tell us the date you purchased your pansies and the honoree(s) missing a notification, and we will resend pansy the emails to your honoree(s)!

    Can I give a pansy to someone who is not a Theta?

    Yes! If you want to send a pansy to someone who is not a member, you can do that at the bottom of the Pansy Cart during checkout.

    Can I make a memorial gift?

    Yes, you can make a gift in memory of a deceased loved one, sister, or friend, but no email acknowledgement will be sent.

    Can I purchase pansies for groups of Thetas?

    There are two different ways to honor groups of Thetas. Several groups of Thetas are searchable by their title (Grand Council, Foundation Trustees, College Chapter CEOs (chapter presidents), Alumnae Chapter Presidents, CDDs, ADDs, ABCs, and current ELCs). When searching for these groups, the individual members who currently serve in these positions will appear. You can buy individual pansies for individual officers for $5 each and an email notification will be sent to each recipient.

    You can also purchase one pansy for a whole group. Please note though, no notifications will be sent to the individual officers or staff who serve in positions within the group.

    How do I make a pansy count toward a specific chapter in the standings?

    When you purchase pansies, you will be required to select your “Associated Chapter” at checkout, representing the college chapter you would like to associated with your pansy donation. If you are a Theta, this can be your preferred chapter. If you are not a Theta, select the chapter of the Theta you’re giving a pansy to. Know her school but not her chapter? When you search for a Theta using the Sister Search, take note of the chapter that appears under her name and enter that as the “Associated Chapter.” You can click here to access a list of colleges and universities with their Kappa Alpha Theta chapters. Just remember, only college chapters are listed in the Chapter Standings!

    My chapter is disestablished. Can I still select my chapter when purchasing pansies?

    Yes! All college chapters, whether disestablished or not, will rank in the college chapter standings. If a disestablished chapter is among the top groups in the Chapter Standings, that Pansy Patch Scholarship can be awarded to an alumna of the chapter who applies for a Pansy Patch Scholarship, per the Pansy Patch Rules and Regulations.

    Can my pansies support multiple chapters in the Chapter Standings?

    Absolutely! If you want to help multiple chapters move up in the Chapter Standings, you will need to complete separate pansy purchases for each. In the checkout process, under “Donor Info,” click on the “Associated Chapter” drop down box to select the chapter to receive credit for your pansy purchase. For a second chapter, you can pick new honorees before proceeding to the checkout process and selecting a different “Associated Chapter.”

    Should I receive an email receipt with every pansy purchase I make?

    Yes. Each time you purchase pansies you will receive an email receipt with the total number of pansies you purchased in that transaction, the dollar amount, and a list of the honorees you sent pansies to. If you did not receive this email, please email FDNMail@kappaalphatheta.org with “Resend Receipt” in the subject line, tell us the date you purchased pansies, and we will resend your receipt to you.

    Can I make an additional donation at checkout to boost my chapter’s standing?

    You are welcome to make an additional donation during your pansy checkout, but the additional donation will not affect your chapter’s standing. Chapter standings are based on number of pansies sent. Sending pansies to individuals encourages further participation and spreads the thoughtfulness of Pansy Patch to a wider audience. You can send multiple pansies to a specific person, and each pansy will count toward your chapter’s standing!

    Can I purchase pansies through the mail?

    Your contributions are always welcome; however, if you’d like virtual pansies sent to honorees to notify them, you must include an email address for each honoree with your contribution, or we must have an email on file. If no email is on file, we will send a card to notify your honoree of the pansy you purchased. If you purchase pansies through the mail, you should also provide the full name and corresponding chapter for each individual honoree and be sure to include a note specifying the college chapter you would like your purchase designated for in the Chapter Standings. For contributions received in the mail by May 12, 2018, each honoree’s name will be listed in the Pansy Patch display at Grand Convention.

    Can a chapter purchase pansies in honor of their members?

    Yes! If your chapter wants to purchase pansies in honor of its members, you can mail your donation to 8740 Founders Road, Indianapolis, IN 46268. Please make the chapter check payable to Kappa Alpha Theta Foundation and ensure the gift amount represents $5 per member honored. You can send a list of honorees to FDNMail@kappaalphatheta.org, including each honoree’s first name, last name, email, and chapter. With that information, we will email an honor notification to each member! *Remember, no budgeted college chapter funds may be used for gifts. Chapters are required to raise money for all their charitable gifts.

    What is the best internet browser to use for PansyPatch.org?

    We recommend using Google Chrome or Firefox for the best Pansy Patch experience. Internet Explorer versions 10 and 11 should also work well, however, Internet Explorer versions 8 and 9 will not provide an optimal Pansy Patch experience.

    Will the site save my pansy cart selections?

    If you navigate away from PansyPatch.org or close your browser, your cart selections will not be saved. As long as you remain on PansyPatch.org, your cart selections should be saved.

    How can I help make the 2018 Pansy Patch a success?

    2018 is Theta’s Year of Sisterhood, and Pansy Patch is the perfect opportunity to celebrate the lifelong relationships made through Theta. Beyond your ability to honor and remember Thetas close to you, each pansy donation helps Thetas achieve their dreams and reach their fullest potential.

    Please share with others that you have given! When members receive pansies, they may feel inspired to honor another sister, and she honors another by sending more pansies. There’s no better way to celebrate sisterhood than to pay it forward. You can also inspire others to give by sharing personal stories about the impact of Kappa Alpha Theta on your life and the lives of those close to you. No matter how you share the message, the spirit of Pansy Patch takes hold and quickly, the Pansy Patch blooms bright!

    Is there a history of the pansies I purchase during the 2018 Pansy Patch?

    When you complete your transaction to purchase pansies, you will receive an email notification with a list of the members you gave a pansy to. Please retain this list for your records. This information will not be available to you once your shopping cart clears.

    Didn't Find Your Answer?

    Feel free to send us a detailed message or contact us offline. See our Contact Us page for further information.